Bengal Gaming Privacy Policy — Your Data Is Completely Safe With Us

01Introduction & Scope

Welcome to Bengal Gaming. We understand how valuable your personal data is. This privacy policy is designed to give you a clear picture of what information we collect, why we collect it, and how we keep it secure.

This policy applies to Bengal Gaming's website, mobile app, and all related services. It takes effect from the moment you register, place a bet, or simply browse our platform.

Bengal Gaming complies with international data protection standards. We believe transparency is the best policy, which is why everything in this document is explained in plain, simple language.

02What information we collect

Bengal Gaming collects data in several ways. Details are provided below.

• Full Name & Date of Birth
• Email address and mobile number
• Residential address
• Identity verification documents (National ID or Passport)

• IP address and device information
• Browser type & operating system
• Usage patterns and time spent on the platform
• Transaction history & betting patterns

03How we use your information

Bengal Gaming uses your information only for specific, legitimate purposes. We never use your data for anything unrelated to our services.

• For account creation and identity verification.
• To process deposits, withdrawals, and transactions.
• To manage bonus and rewards programmes.
• To provide customer service and support.
• To prevent fraud and maintain platform security.
• To improve platform functionality and enhance the user experience.
• To fulfil legal obligations.

We may inform you about relevant offers and updates. However, if you do not wish to receive marketing communications, you may opt out at any time.

04Data retention & security

Bengal Gaming stores your data in secure data centers equipped with state-of-the-art security measures. We use industry-standard encryption technology.

• SSL/TLS encryption is applied to all data transfers.
• Stored data is protected with AES-256 encryption.
• Server access is restricted to authorised personnel only.
• Regular backups and a disaster recovery plan are in place.
• Annual third-party security audits.

How long information is retained depends on the type of data and applicable legal requirements. Where there is no legal obligation to retain it, unnecessary data is deleted after account closure.

05Data Sharing & Disclosure Policy

Bengal Gaming never sells your data. However, there are certain situations where sharing data may be necessary.

• Payment processing: Only the minimum necessary information is shared with payment gateway providers to process transactions.
• Legal obligations: Information may be disclosed in response to a court order or a regulatory authority's request.
• Fraud prevention: Limited data may be shared with trusted security partners to detect and prevent fraud.
• Business Changes: In the event of a company merger or acquisition, data may be transferred with advance notice.

Your data is not shared for any reason beyond those stated above. Third-party service providers are also required to comply with Bengal Gaming's privacy standards.

06Cookie Policy

Bengal Gaming uses cookies on its website and app. Cookies are small data files stored on your device that help improve your experience.

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Functional cookies: To remember your language preferences and settings.
• Analytics cookies: To analyze platform usage and drive improvements.

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.

07Your Rights

At Bengal Gaming, you have full control over your data. Your rights are outlined below.

To exercise any of these rights, contact us by email. We will respond within 30 days.

08Protection of Children's Privacy

Bengal Gaming strictly prohibits use of the platform by anyone under 18. We do not knowingly collect personal information from minors.

• Age is verified at the time of registration.
• If any user is found to be under 18, their account will be closed immediately.
• Additional age verification documents may be requested in cases of suspicion.

If a parent or guardian believes their child is using this platform, please contact us immediately.

09Security measures & technology

Bengal Gaming uses the latest technology to protect your data. Our security framework follows industry-leading standards.

• All communications are secured with 256-bit SSL encryption.
• Benefits of using two-factor authentication (2FA).
• Automatic alerts for suspicious login attempts.
• 24/7 security monitoring at our data centres.
• Regular Penetration Testing.

That said, no transmission over the internet can be guaranteed 100% secure. Please keep your password strong and never share it with anyone.

10Policy changes & updates

Bengal Gaming reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will notify you via email or a platform notification.

• The date of each update will be noted at the top of the document.
• 30 days' advance notice will be given for major changes.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

Make a habit of visiting this page regularly to stay informed about any updates.

11Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, please get in touch. We take all privacy-related matters seriously.

• Email: support@bengalgaming.ws
• Live Chat: Available 24/7 via website or app
• Complaints will be responded to within 7 business days

If you have any privacy-related concerns, our support team is always available to assist you in Bengali.